Pet transport with nothing hidden.

PAX drivers aren't random contractors pulled from a gig marketplace. They're people we know personally and have worked with. Every driver goes through a full criminal background check — not just a motor vehicle report — plus a driving record review, reference checks, and proof of appropriate insurance. They hold a valid USDA Class T registration and are Red Cross certified in animal first aid. When we bring on a new driver, they're trained by our existing drivers before they ever run a trip on their own — so every driver in the fleet meets the same standard as the ones we started with. 'Background checked' is a phrase every transporter uses. Ask them what theirs actually covers, and who trained the driver showing up at your door. We'll tell you ours.

Each has trade-offs. Air is faster on long routes and is often the right call for international moves, in-cabin travel with the owner, or healthy standard-conformation pets on direct flights. Ground keeps your pet in a climate-controlled private vehicle with a caring driver the entire journey — no pressure changes, no baggage handling, no separation from a human handler. For brachycephalic breeds, senior pets, anxious individuals, and multi-pet households, ground is usually the more practical option (and many major US airlines restrict brachy cargo anyway). If your pet does need to fly, we understand the reasons families make that choice and we can help with the preparation before the flight and the decompression after.

Once your trip begins, you'll receive a tracking link via text and email. You can check your pet's location at any time — no app download required. Drivers are required to send a check-in photo at the start of each trip and at every scheduled rest stop.

We transport dogs, cats, and most small animals including rabbits, guinea pigs, and birds. For exotic or special-needs pets, we review requests on a case-by-case basis to make sure we can accommodate them properly. If you're unsure whether we can take your pet, just reach out — we'd rather talk it through than turn you away without a conversation.

Every trip is quoted individually based on your specific route, pet size, number of pets, timeline, and any special care needs. We don't believe in one-size-fits-all pricing — a rushed cross-country move for a senior dog with medications is a different service than a short regional trip for a healthy puppy. Request a free quote and we'll send you a personalized breakdown, usually within 24 hours.

PAX currently serves the continental United States. We handle both local relocations and long-distance cross-country moves. If you're unsure whether your route is covered, enter your pickup and delivery cities in the quote form and we'll confirm availability within a few hours.

Yes. If you're a 501(c)(3) rescue, a municipal shelter, or a veterinary practice booking on behalf of a patient, email us with your EIN or state license number before requesting a quote. Discounts come out of the PAX admin share first — never out of driver pay. When a discount can't be absorbed that way, we compensate the driver another way so they're still made whole for the work they're doing. Drivers doing the right thing shouldn't be the ones subsidizing charity.

Yes. PAX offers a 10% discount for active-duty military and veterans on all pet transport services, including PCS relocations. We understand that military families face unique challenges when relocating, and we're committed to making pet transport one less thing to worry about. Just mention your military status when requesting a quote.

Absolutely. We know that PCS orders can be finalized at the last minute, and timelines shift without warning. PAX does not charge rush fees or date-change fees for military clients. If your orders change, your transport dates change with them — no penalties, no extra cost.

Yes. According to IRS Publication #521, you can deduct the cost of shipping your pets via ground transportation or air travel to your new duty station on your taxes. We recommend consulting your tax advisor for details specific to your situation, but ground pet transport with PAX qualifies as a deductible moving expense for PCS moves.

Several organizations provide support for military pet relocations. SPCA International's Operation Military Pets offers grants for pet relocation to service members from any branch. Dogs On Deployment, a 501(c)(3) nonprofit, provides volunteer pet-boarding networks and financial assistance during deployments and relocations. PAX works alongside these resources to make sure your pet gets where they need to go safely.